How do you monitor your IT solutions?

The way how IT solutions are operated, monitored and enhanced have a big impact on associated business processes. Not only customer satisfaction, but also maintenance and running costs directly depends on maturity of operations and especially feedback provided by the right monitoring solution. We have years of experience with operations from plenty of customers we care for, we are ready to share our knowledge and experience.

Meaningful Monitoring

Together, we will analyze key processes and their metrics (KPI ś) and describe how these metrics are monitored and how they contribute to overall business. If the existing monitoring in place is not in compliance with the best practices, we will suggest recommendations for improvements. Good monitoring is basic building block for: 

  • minimizing negative business impact caused by unexpected outages
  • lowering running and maintenance costs of the solution
  • improvement of response times to incidents
  • transitioning into fully digital operations 
  • improvement of Customer Experience 
  • ability to monitor trends within IT solutions (service consumption etc..)

What you get

  • assessment of current monitoring solution (if available)
  • solution/improvement proposal incorporating cloud monitoring best practices
  • Proof of concept (PoC) solution resulting in business decision for tool selection (if needed)
  • monitoring (dashboards and alerts) and alerting (calls to on-call duty team members) team 
  • trainings and knowledge transfer for all solution areas and tools
  • recommendation how to operate/enhance monitoring solution
  • insights for IT solution optimization (based on utilization)
  • optional: integration to ITSM tool (JIRA, SNOW, ...)
  • optional: security best practices might be in the scope of delivery

Monitoring Maturity Level

tabulka 2

How we work

Cooperation brings the best results.


Meet & discuss

We can meet in person or online on the platform you prefer.


Solution proposal

Based on the performed analysis, we adjust what is needed and prepare the most effective solution.


Client onboarding

We work closely with the developers on the assignment and involve your team members to get the best result.


Monitor & analyze

We report status at least twice a month and we work in close contact with you.

See our customers success stories

No matter the field, situation or the initial set up, we delivered. We love to make the journey to cloud easy a secure and that is how our clients like it. Please see our success stories.

"We are working with Trustsoft for several years. They have migrated our infrastructure to AWS and are managing it. We are happy to work with them."
"A very helpful team experienced with a variety of AWS services."
"I'd like to emphasize very good cooperation with Trustsoft. Their approach is very professional and they react to our wishes swiftly. They've been a great help for our internal projects."
"Passionate and skilled engineers & architects + Delivered full-featured AWS based environment for our application development including baseline for EKS deployments and CICD pipelines + Great push towards fulfilling challenging deadlines"