Cloud management
Cloud Operations & SRE
Ensure continuous availability, performance, and security of your cloud infrastructure with Trustsoft’s Operations & Site Reliability Engineering (SRE) services. From proactive monitoring to incident resolution and continuous optimization, we keep your cloud running smoothly - around the clock.
Benefits
Reliable Operations That Keep You Ahead
Modern cloud environments demand more than uptime - they require intelligent, automated, and expert-led operations. Trustsoft combines deep AWS knowledge, mature ITIL-compliant processes, and automation to deliver resilient operations at scale. With a proactive mindset and continuous improvement model, we help you prevent incidents before they happen and resolve them fast when they do.
Always-On Support
With 24/7 coverage, our operations team monitors your infrastructure continuously and responds to incidents in real time - no delays, no blind spots.
Risk Mitigation Through Service Transition
Every engagement begins with a structured transition phase where we reduce critical risks, establish monitoring, and align expectations before taking full ownership.
Operational Excellence by Design
We apply AWS best practices and reliability engineering to continuously improve system performance, availability, and cost efficiency.
End-to-End Visibility
Get real-time insight into the health, usage, and performance of your infrastructure through integrated dashboards, alerts, and reporting.
Key features
What Powers Our Operations
Our approach balances speed with stability, combining automation, expertise, and accountability to ensure your infrastructure performs under pressure 24/7.
Structured Onboarding & Transition
We begin every engagement with a defined transition phase to capture knowledge, establish processes, and implement monitoring - setting the stage for reliable long-term operations.
Continuous Monitoring & Alerting
We use advanced monitoring tools and custom alerting logic to detect anomalies and respond to incidents proactively, not reactively.
Incident Response & Escalation
Defined SLAs, clear escalation paths, and experienced engineers ensure that incidents are resolved fast and transparently - no matter the hour.
Infrastructure as Code & Automation
Our team automates as much as possible, from deployments to health checks - reducing manual intervention and human error.
Cost & Performance Optimization
We review your infrastructure regularly, recommending changes that improve performance, scalability, and cost-efficiency based on live data.
Documentation & Knowledge Management
All environments are documented, processes are standardized, and our team shares operational knowledge with yours for transparency and continuity.
Reliable, Efficient, Always-On Cloud Management
Operations You Can Trust, Around the Clock
With over 40 managed environments and 13+ years of experience, Trustsoft delivers peace of mind through operational excellence. Our cloud-native mindset, combined with real-time visibility and ongoing optimization, keeps your infrastructure stable, scalable, and secure.
AWS Programs
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Ready to Keep Your Cloud Always-On?
Let’s set up an operations model that scales with your needs - stable, automated, and fully supervised.
Testimonials
Our cooperation with the Trustsoft team was great. They are easy to work with, they care for their customers, they deliver on their promises. I will work with them again.
Thanks to our cloud partner Trustsoft we are perfectly prepared for the migration to AWS, have enough knowledge and funds to successfully transition to AWS. We value their expertise and knowledge and will work with them again.
Trustsoft guided us through a smooth migration to AWS, helping us implement a more scalable, centralized database solution and introducing a well-architected Landing Zone. They secured funding for the migration, supported our internal team with valuable know-how, and continue to provide reliable 24/7 technical support. We truly appreciate their expertise and partnership.
The cooperation with Trustsoft met our expectations. Their deep cloud technological and business knowledge helped us improve our security and DevOps standards. We found in them a reliable cloud migration partner for our current and future needs.
Technology is the backbone of a seamless customer experience.
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Proven Expertise
